HOP DESIGN® – naturally soft, naturally good

Privacy Policy

Privacy Policy for hopdesign.shop

1. Data Controller

The controller responsible for processing personal data on this website is:

HOP DESIGN Sp. z o.o.
ul. Węgierska 16/2
30-531 Kraków
Poland

Phone: +48 797-435-233
Email: hi@hopdesign.co


2. Collection and Storage of Personal Data and the Purpose of Their Use

a) When You Visit Our Website

When you visit our website, certain information is automatically sent to our server and temporarily stored in so-called log files. This may include:

  • IP address
  • Date and time of access
  • Name and URL of the requested file
  • Website from which access is made (referrer URL)
  • Browser used, operating system and, where applicable, the name of your internet service provider

This data is processed for the following purposes:

  • Ensuring a smooth connection to the website
  • Ensuring convenient use of our website
  • Evaluating system security and stability
  • Administrative purposes

b) When You Place an Order

When you place an order through our online shop, we collect the following data:

  • First and last name
  • Delivery and billing address
  • Email address
  • Telephone number
  • Payment information

This information is used solely to process and fulfil your order.


3. Disclosure of Data

Your personal data will only be shared with third parties where:

  • You have given your explicit consent;
  • Disclosure is necessary for the performance of a contract, for example to shipping providers or payment service providers;
  • We are legally obliged to disclose the data.

4. Payment Service Providers

To process payments, we use external payment service providers, such as PayPal or Stripe. The respective privacy policies of these providers apply.


5. Cookies

Our website uses cookies. Cookies are small files that are automatically created by your browser and stored on your device. They help make our website easier and more convenient to use.


6. Your Rights

You have the right to:

  • Request information about the personal data we process concerning you, in accordance with Article 15 GDPR;
  • Request the correction of inaccurate or incomplete personal data stored by us, in accordance with Article 16 GDPR;
  • Request the deletion of your personal data stored by us, in accordance with Article 17 GDPR;
  • Request the restriction of the processing of your personal data, in accordance with Article 18 GDPR;
  • Receive your personal data in a structured, commonly used and machine-readable format, in accordance with Article 20 GDPR.

7. Right to Object

You have the right to object to the processing of your personal data where such processing is based on our legitimate interests.


8. Data Security

During your visit to our website, we use the widely adopted SSL (Secure Socket Layer) encryption method together with the highest level of encryption supported by your browser.


9. Updates and Changes to This Privacy Policy

This Privacy Policy is currently valid and was last updated on [date].

We may need to update this Privacy Policy due to further development of our website or changes in legal or regulatory requirements.


10. Contact

For questions regarding the collection, processing or use of your personal data, or to request information, correction, restriction or deletion of your data, please contact us at:

Email: hi@hopdesign.co

Convenient deliveries across EU

check the prices in your country

Easy returns

within 30 days quick refunds

Warranty

2 years manufacturer’s warranty

Secure payment

PayPal / MasterCard / Visa / SSL